customer service for creators merch & products
full-service management of your customer service
a few creators we work with
managed customer service
build systems to help creators and their management teams handle sh*t loads of messages from customers
01
email & chat
We handle all your customer service emails, so you don't need to. We also make customers happy with friendly notes. It's simple.
02
community
We staff your communities with our agents and train them on your voice. We got you, regardless of where your community lives: Discord, slack, YouTube comments...
03
sms & voice
Do your customers prefer text messages or WhatsApp? Or want to give you a phone call (for the dinosaurs that still do this). We still got you.
whoops... sh*t went sideways
It's all good, we have dealt with every crisis you can think of. Sent 1000 wrong orders? Run out of product but your buy button was still active? Or perhaps you were... canceled. All good. We know how to handle it.
Simple Pricing
This is it...
email & chat
$2/ticket
we just bill you per ticket resolution, no funny business, and we send weekly reports, so you know what's up
this is transactional, so handling email/ chat from people who purchased product(s) from you
community support
$15/hr
we just bill you per ticket resolution, no funny business, and we send weekly reports, so you know what's up
this is not transactional... i.e., hanging with people in your discord, slack, or FB group
dedicated agent
$2500 /month
need a full-time member of your team? this may be the option for you.
this is the whole package: both customer service & community management
ready to talk?
schedule a call with us using this button... no pressure, but we often give out free advice just b/c
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